Start with the decision
Call (469) 619-6529 to discuss model selection, accessory compatibility, manufacturer coverage or a commercial project. For a retailer order already placed, we can help identify where to direct the question; Upscale Coffee remains the retailer and order record holder.
Plan the commercial site before the machine arrives
Tri-state commercial installation planning may be available on request, subject to the location, equipment, scope and service area. Ask for a written plan covering water treatment, electrical requirements, drainage where applicable, commissioning, training and ongoing service. Installation is separate unless the retailer proposal expressly includes it.
Read warranty by model and use
Coverage depends on the exact model, condition, intended use and the manufacturer’s terms. Home, workplace and commercial coverage can differ by duration, brew count, installation and water quality. Read the dated product-page summary, then confirm the terms that apply to your purchase with the retailer before checkout.
Review available financing
Checkout, shipping and returns stay with the retailer
Your selected setup continues to upscalecoffee.com, where current availability, delivery charges, payment terms and the final order total are confirmed. Upscale Coffee manages checkout, fulfillment, cancellations, returns and retailer order support.